7 weeks and still no Explora

Was approved on the 27 Jan and Nthabiseng informed me my decoder will be delivered within a couple of days. It is now more than 7 weeks later!<br> I left a message on your website on or about 27 February - no response. <br> I contacted your call centre on 10 February, and was told someone will call me by cob. No one spoke to me since then (apparently a note was left they tried to call me but got no answer, I'm shocked, you didn't try again?).<br> Called again 16 March, and spoke to a supervisor at your call centre, Malume Ramolese, he couldn't assist and told me to send an email, no telephone number could be provided.<br> Send the email and was promised a response within 8 hours, guess what, I am still waiting.<br> Called again on 17th and 18th - no help. Spoke to Busiswe yesterday and requested feedback (again), still nothing!<br> I am shocked by my recent experience of absolutely NO CUSTOMER SERVICE, and no delivery on your promises.<br> I now have to resort to Hellopeter in the hope you respond!