1 reviews | Active since Nov 2011

16 Sept 2015, 17:00

6 weeks struggling with debtit otder

For6 weeks I struggle with debtit order on your side. Every week I phone spend hour with call centre and every week disconnected my TV and every week they reply the debit order is going on my account the next day? When will dstv realise the system is at dstv is not working or some one is not doing there work..

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Sept 2015, 09:43
Official
Hello Correta,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team