BK
Bongani K
1 reviews | Active since Sept 2019
29 Oct 2020, 10:36
0
Multi choice is a ****py service provider, my fully insured decoder that i got in August on their price lock contracts, is faulty. This was on 24.10.2020 and even up to date 29.10.2020 i still dont have my decoder. I have escalated to their CEO's office and i am getting no assistance. I cannot access the services i pay for every month. Mxm, one day they will miss us this Multichoice DSTV ****. The poor lady at their walk in centre has tried everything but failed by Multichoice head office.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
29 Oct 2020, 11:23Hi Bongani Khunjwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Oct 2020, 11:23
Official
Hi Bongani Khunjwa,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
BK
Bongani K's updateReviewer Update
30 Oct 2020, 20:47What is the outcome of my complaint, I still dont have my replacement decoder. The agency DanPret communications does swopping for everyone else except for me. I am going to the Ombud.
BK
Bongani K's update30 Oct 2020, 20:47
Reviewer Update
What is the outcome of my complaint, I still dont have my replacement decoder. The agency DanPret communications does swopping for everyone else except for me. I am going to the Ombud.