MB
Michael B
1 reviews | Active since May 2014
19 Nov 2015, 19:08
5 weeks and still not registered to box office!!
Ive purchased an explora about 7 weeks ago, however i cannot enjoy the full benefits as i have been struggling nearly 6 weeks for DStv to simply register my box office account to my smartcard, i think this is pathetic! Ive spoken to roughly 12 different consultants and on every call the consultant will say ive been registered but yet i still can not rent a movie! Its frustrating, its a waste of my airtime, and waste of my time!! I am clueless i dont know what else to! Disgusting service delivery from DStv!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
20 Nov 2015, 11:23Hello Michael.Beukes,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply20 Nov 2015, 11:23
Official
Hello Michael.Beukes,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team