RL
Ricky L

1 reviews | Active since Jun 2017

14 Jun 2017, 17:56

-5 Stars for DSTV accounts dept

<p>After paying my dstv account, confirming that payment was received and processed, my dstv account has once again been suspended. I have a residential and a payment plan. Whenever I pay all funds are on the payment plan which then leaves my residential plan in arrears. I was without dstv for 3 days, phoned them and the account on their side was rectified. Today I got home from work and again my account is suspended. This is getting really tiresome. I'm contemplating cancelling dstv altogether and doing Netflix. It just seems like less of a hassle. Is there any way I can get help to bring this problem under the correct persons attention?</p>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jun 2017, 18:02
Official

Dear Ricky

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv : Hello Peter team