5 Star Service

I've been.having challenges with my decoder for about a week since I connected the new ultra. On 22nd January 2021, around 20:00, I called DSTV Call Centre and was promptly directed to the right place.

For my luck, my call was answered by a professional yet funny and friendly lady by the name of Mandisa(I didn't take her last name). At the beginning of the previous sentence isI said 'for my lucky' because Mandisa was so helpful, she was willing to stay on the line until my problem was resolved , she was a breathe of fresh air, polite, pleasant to speak to and she knew her work.

What was even funny was her words when I asked her not to hang up. She said: " Sir, you will leave me , I won't leave you" in Xhosa. Even my family thought she was funny and great at what she does because, the whole time, I had her on speaker.

DSTV, you have a great Service Ambassador in Mandisa. Please thank her for me and my family.

Kind regards,