TB
Tyler B

1 reviews | Active since Jul 2019

02 Jan 2020, 14:02

5 MONTHS AND STILL WAITING.

I have been trying to sort out an error code that is been coming up on my DSTV now at for about 5 months, Every time i phone the call center i either get placed on hold for about 25min until the call gets up, Or they keep on telling me to reset my decoder. The team leader FARQ refuses to talk to a customer. I am paying for a service i have never been able to use. It is PATHETIC!!!

I have been pushed from one department to the next and no one has helped, 5 MONTH!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Jan 2020, 15:13
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team