4th month on us **** by the ever incompetence DSTV

DSTV has the worst service ever, I do not feel sorry for the retrenchments that are underway because their employees are useless. They offered me a deal in February which stated, ". Just pay for DStv Premium every month (and on-time) for the next three months and we'll give you the 4th month on us. That's a guaranteed saving of R809." I comp**** and paid on time all the three months, called them before the 27th of May which is my due date to confirm that the offer still stands and I need not pay for the month of June. They confirmed that yes it stands and their accounts department will credit my account. They have switched off my service three times after that, on the 3rd and 18th reconnecting and charging me reconnection fees. My account is now at R1962.00 whereas I should owe nothing. Today 22nd they switched of my service and when I called I got someone who kept saying they can’t hear me and I had to drop and call again , I was put on hold on the line for more than 15min and when I finally spoke to the floor manager (Wesley Moodley) he gave me more frustration than assistance , he said he can’t unblock my account even though he can see history of my query and that it was escalated to their accounts department which have not done anything for almost a month. He could not give me a simple thing as a correct call reference. That how unprofessional a floor manager is at DSTV and they think we will feel sorry for the retrenchments? I dare them to list me on the bureau for this incompetence and inconvenience they have caused me, I will show them what competency is.