4th Month FREE is *****!!!

After receiving emails every month about paying in time and getting the 4th month for free. I phoned on the 20th of May to confirm what the amount is to pay and they will put through the credit of R809 for the subscription which is my free month. I paid my R150 that I had to pay and from there my DSTV has been disconnected every 3 days because of non payment and I have to phone to get it switched on again. The credit has been approved according to a lady I spoke to, just not done on the account yet. I might have just -paid the money because I have spend almost R500 now on phoning every 3 days to get it switched back on and getting this resolved. Get this resolved now!!!!