NT
Noma T

1 reviews | Active since Aug 2023

08 Mar 2024, 11:34

***********

On Saturday I tried paying my package and couldn't as it showed no amount I then spoke to one your consultants and she mentioned that I have been given a free month but to my surprise today my dstv has been disconnected and I now have to pay..... Please tell me why I bother with this type of service

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Mar 2024, 11:56
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NT
Noma T's update09 Mar 2024, 11:16
Reviewer Update
Feedback for real when I had to pay thanks for the inconvenience.... You making it easier to easily detach from the ****py service you keep rendering
NT
Noma T's update09 Mar 2024, 12:58
Reviewer Update
Thank you for attending to my issue. Andile has been a great help, despite our call getting cut off

Props to you for still keeping to your word. He called earlier and promised to called back after he has properly checked everything and in a space of less than an hour he did!!!! Checked my bill for next month and im a smiling customer again

Thanks Andile !!!!!!