1 reviews | Active since Oct 2017
4 WEEKS - Still no resolution !!!!!!!!!!
After 4 weeks of dealing will the Call Center, my Extra view is still being disconnected I was PROMISED at 12:51 today that I would be phoned back by a Team Leader, but as usual DSTV only phone when they want to sell you something! After that, you must waste money on calls, irrelevant of how pathetic the service is!!! Anybody have the CEO's Cell no ?
Dear Warwick
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Warwick
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Dear Warwick Attree
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Reference is made to our telephonic conversation in regards to your technical problem, you advised that you have been assisted and your problem is resolved.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Dear Warwick Attree
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Reference is made to our telephonic conversation in regards to your technical problem, you advised that you have been assisted and your problem is resolved.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert