4 disconnection on my PREMIUM account is not ok!!!

My account was previously a child account, i knew as of 1 February it would revert back to normal account, so on 22 Jan i called to confirm if the reference number linked to my account was still valid and on confirmation I made a payment of R250 on the 23 Jan, a second payment of R250 was made on the 30 Jan (as outstanding amount would be 493.33). <br> <br> 8 Feb at 3pm my PREMIUM (which is by no means cheap) account was disconnected, i called the call center, sent through the POP and services was reconnected, 12 Feb my account was disconnected AGAIN, POP was sent AGAIN and services reconnected AGAIN. 15 Feb my account was disconnected AGAIN i went into the Randburg center and was assured POP would be linked to my account and no further interruptions would insure. However 19 Feb my account has been disconnected AGAIN.<br> <br> I am at complete loss at what to do with regards to my account, every consultant I've spoken to assures me things will be sorted however the 4th disconnect?<br> <br> Multichoice as an organisation has gotten so big, its forgotten that its each subscriber that helped them reach each milestone.