DS
Derek S

1 reviews | Active since Apr 2020

29 Apr 2020, 11:35

4 devices, only 2 allowed to stream simultaneously?????

Good day DStv,

When will we be able to use All Four devices to stream simultaneously??Why only two devices at a time? It's frustrating, especially when we need to watch our President address us with important updates during this lock down.

Is this something you won't change, because you can change it, easily.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Apr 2020, 12:00
Official
Hi Derek,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Apr 2020, 20:30
Official
Hi Derek,

We do understand your frustration and we are working on a solution that will allow you to steam on all 4 devices. 

Once that has been resolved and is working we will advice all customers.

We thank you for your support and we will resolved the issue.

Kind regards 
DStv: Hello Peter Team 

Best regards,