3rd Complaint - Nothing Been Done

This is the 3rd complaint I'm writing about DSTV Box Office. I paid R120.00 on the 5th of June and my account has still not been credited. After countless emails, phone calls, and arguments and promises that this will be sorted absolutely nothing has been done to date. It's quite pathetic that my query just gets pushed aside hoping that I'll just ignore it or forget about it. I keep excuse after excuse, customer service agents who are clueless and empty promises that my query has been 'escalated'. Escalated to who? The dustbin? <br> Anybody wanting DSTV box-office should really reconsider. It's much easier just buying the movie or renting from your local video store because dealing with the *****s at DSTV is like banging your head on a wall. DSTV is just another example of a service provider whose only intention is ******* customers - and please, don't reply to this complaint with a generic, sub-standard, copy and paste apology. You're just embarrassing yourselves.