30 years loyal customer down the drain
30 years as a DSTV customer down the drain. When multichoice makes a payment administrative error. You are summarily disconnected and the agent says takes 24 hours (or less?) to allocate a correction.
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Replies (1)'s updateReviewer Update
02 Mar 2025, 19:15After my request to agent that it's tough to be disconnected while an administrative error is being resolved. Efforts were made for a reconnection, which thankfully was done, and process to adjust account will be ongoing. Multichoice does make a plan if approached in respectful manner
's update02 Mar 2025, 19:15
Reviewer Update
After my request to agent that it's tough to be disconnected while an administrative error is being resolved. Efforts were made for a reconnection, which thankfully was done, and process to adjust account will be ongoing. Multichoice does make a plan if approached in respectful manner