3 weeks and still no resolution and update !

Re-post<br> Greetings<br> <br> It is now almost two weeks since i 1st called in to have my other decoder reactivated(smart card#***3) and after the empty promise of that being done. I have called in numerous after that and Noctula being the most capable agent to further my query and update me. The airtime i have wasted already could pay for a compact subscription and yet every time i call in I am being told to wait 24 hours just so they can get rid of me seeing that they are incapable of resolving my query. <br> I am sick of wasting time and money calling in and not get results so I will leave the follow up to you from now, my case number is : ***<br> <br> Regards<br> John<br> Add a new Multichoice Report<br> Inappropriate report? Back<br> SUPPLIER'S RESPONSE Multichoice Time and Date 10:07:30 | Mon 18 Jan 16<br> Hello john112travolta,<br> <br> Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.<br> <br> Since Monday I have not received further feedback or resolution as per your communication above. it is now three weeks with this backlog of yours !<br> Like the fool you take me for I hoped that you would sort me out mxm,pathetic