FA
Florina A
1 reviews | Active since Jan 2019
10 Mar 2023, 09:02
3 stars to Tshegofatso - 0 to Dstv Multichoice
The 3 stars are for Tshegofatso, who actually helped me this morning. I still think that overall Dstv customer service should get no stars. For months I've been trying to get our subscription cancelled. Eventually after back and forth and then taking my money, I complain on HP and someone then calls me and promises my refund. This morning, Tshegofatso tells me it wasn't processed. I held on while he did it, I got a reference and he sent me the confirmation. Dstv is pathetic with their service.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
10 Mar 2023, 09:34Hi Florina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Mar 2023, 09:34
Official
Hi Florina,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
FA
Florina A's updateReviewer Update
10 Mar 2023, 09:36Don't bother giving feedback because the person who called me last week to do so also didn't do her job and just wasted my time. Do not call me as I am not interested in hearing stories again. As per my original post, Tshegofatso, already assisted.
FA
Florina A's update10 Mar 2023, 09:36
Reviewer Update
Don't bother giving feedback because the person who called me last week to do so also didn't do her job and just wasted my time. Do not call me as I am not interested in hearing stories again. As per my original post, Tshegofatso, already assisted.