3 months in a row - incorrect billing

<p>For the last three months since I changed from a Dstv month to month package to a Dstv Price lock with the Explora 2 every month the incorrect amount was deducted from my account. </p> <p> </p> <p>On self service the services were terminated, this was followed up with a call. Yet the incorrect amount was still deducted for the second month in a row. </p> <p> </p> <p>Last month I contacted DStv and was informed the previous package was still active, this then AGAIN cancelled and a refund processed. </p> <p> </p> <p>Lo and behold - what happens this month - I am AGAIN debited for both packages, the one which has now been cancelled four times. Now I need to again wait a week to get a refund processed. </p> <p> </p> <p>Pathetic !!! This is the reason why I hate utilising debit orders espicially with your company. </p> <p> </p> <p>Can we get this resolved once and for all. </p>