SM
Stuart M
1 reviews | Active since Mar 2015
06 Mar 2015, 19:01
3 MONTHS AND STILL NO JOY AND
I upgraded to the Explora 1st week of January... What a load of *******. The amount of E16 ERRORS AND DEACTIVATING OF EXTRA VIEW AND BOX OFFICE UNABLE TO RENT. 3 months of phone calls and promise's and still nothing been done. On average calling customer service between 3 to 4 time a week sometimes.<br> I am now on the phone again tonight 06/03/2015 18.56pm after speaking to them this morning with a problem. Cannot do this anymore.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
25 Mar 2015, 09:56Hello stuartm38,
We tried to contact you to assist with your technical problem without any successes.
As per the message left on your voice mail we advise to have your decoder tested at your nearest MultiChoice Agencies or Branch.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failing. As we continually strive to improve our service, feedback such as yours is extremely valuable
Regards
Rupert
We tried to contact you to assist with your technical problem without any successes.
As per the message left on your voice mail we advise to have your decoder tested at your nearest MultiChoice Agencies or Branch.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failing. As we continually strive to improve our service, feedback such as yours is extremely valuable
Regards
Rupert
DStv (MultiChoice)'s reply25 Mar 2015, 09:56
Official
Hello stuartm38,
We tried to contact you to assist with your technical problem without any successes.
As per the message left on your voice mail we advise to have your decoder tested at your nearest MultiChoice Agencies or Branch.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failing. As we continually strive to improve our service, feedback such as yours is extremely valuable
Regards
Rupert
We tried to contact you to assist with your technical problem without any successes.
As per the message left on your voice mail we advise to have your decoder tested at your nearest MultiChoice Agencies or Branch.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failing. As we continually strive to improve our service, feedback such as yours is extremely valuable
Regards
Rupert