3 escalations and no call back

<p>The price lock team dis on nested my service 2 for the length of 11 days. They never called me back after es acting these issues with the contact t centre, instead the over charged me via debit order. The contact centre is extremely unhelpful and one Itumeleng said the Price lock department is inbound only but refuse to give me any way of contacting them directly. Inbound obviously does not mean the same thing to everyone that uses it. I have no es acted for a 3rd time and not happy with this service, my service being cut and being over charged. This is the worst service I have ever received. </p>