3 Days without Magic

Good day Nella

Please be advised that MultiChoice is not changing analogue to digital. Digital migration is an existing change of broadcasting TV from analogue to digital technology globally. Digital broadcasting offers more channels as well as better picture and sound quality.

All over the world, and in the rest of Africa, countries have moved away from analogue broadcasting to digital. South Africa also moving to digital too. The benefits of digital broadcasting include;

· Better quality TV – better, clearer pictures and sharper sound quality, considering you currently the technical problem with visual and sound.

· More choice – for the first time, viewers will be able to access many free-to-air and other channels

· Electronic Programme Guide – this gives you a view of what is currently showing on the channel, as well as what is coming up next. You can also access an on screen TV guide to see what is on the different channels for the next week.

· All National Radio Stations

· HD Capability (as long as the TV and broadcasting channels are HD)

Digital television can be delivered in a number of different ways – either via a satellite or via land-based transmitters (this is known as Digital Terrestrial Television or DTT). You can choose how you want to receive digital television.

As our billing policy stipulates, we can only schedule for your Analogue service to cancel on your next payment – 19 January 2017. Furthermore, we highly recommend that you have the decoder tested at the nearest MultiChoice branch or agency.

Thank you for taking the time to contact us.

Best regards

Dinah