2Time Pathetic Service

Service at DSTV is the worse ever, I upgraded to the pricelock and ever since it has only been doom and gloom. Within 16 days I was disconnected 3 times spoke to several agents, Airtime used up an they don't even make an attempt to call you back. I was Previously advised by DSTV hello Peter that my services are connected and they apologized for the inconvenience but 5days later boom disconnected again. You advertise all this pricelock and lure the clients then all this terrible service.I regret why I opted to upgrade.. I am hoping I am fortunate enough to get an explanation as to why I am being disconnected this time. And DSTV You should have a process in place when a call disconnects during the conversation call the client back because I used R90 airtime on 3 agents today Saturday the 16th January and not 1 bothered to contact me back knowing how irate I was.. I rather have nothing to do with DSTV please