2months and still no refund

As per previous complaint, I have cancelled my dstv 2months ago. Two weeks ago I lodged a complaint on hellopeter regarding my Boxoffice refund that has not been paid back yet. After a lot of phone calls and emails, Jackson Nkukane assured me that he will get on to it ASAP. Your last reply 2 weeks ago was that it will be refunded within 7 days. I still haven't received my refund. I will now forward all relevant documentation and correspondence between myself and multichoice to my lawyer where I will hold Multichoice responsible for all costs if I don't receive any conformation by the end of business today.