SM
Sandisa M

1 reviews | Active since Dec 2019

25 Mar 2023, 07:45

25 GB DSTV internet paid but have internet

Dstv I have paid the amount that is due but you did not load my 25 GB it's the 25th March today and you supposed to load the 25 GB on the 29th February. Why must I pay for something that I did not receive? You call centre is always have a high call volumes and you agents on the chat did not assist me. Load my 25GB DSTV.

0
Replies (2)
SM
Sandisa M's update25 Mar 2023, 07:48
Reviewer Update
The title is incorrect I DO NOT HAVE INTERNET
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Mar 2023, 08:44
Official
Hi Sandisa 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team