24 months contract

<br> <br> Good day<br> <br> I am so not happy with Multichoice and their suppliers. We took a 24 months contract(explora) earlier in the month of December and we got response with sms that decoder will be delivered in the next 3 days on the 24th December 2015. It is now 2016 and still don't have our decoder. <br> I called their delivery company many times and they've been telling me decoder will be delivered. They said today and now when i call them they telling me tomorrow.<br> <br> 1st Question is- are we going to pay for their contract for the days we didn't use our dstv or from the day the decoder will be delivered?<br> <br> 2nd - is it how Multichoice treat their customer?<br> <br> Multichoice is too quick to sell their products but don't deliver good service to their customers.<br> <br> I want our decoder to be delivered today or else they must cancel their contract.<br> <br> Let see if they will treat this as urgent or they wont even care how we frustrated.<br> <br> <br>