BS
Barry S
1 reviews | Active since Sept 2022
15 Sept 2022, 18:10
24 month contract, no installation
Having opted for the premier ultra package i was informed all was in order, i received sms confirmation of installation date. Date came an gone, phoned installer, said they declined job due to previous unpaid bills for instalations done. Now being billed for package but no decider, no dish. Numerous calls to resolve with no feedback whatsoever
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
15 Sept 2022, 18:14Hi Barry,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Sept 2022, 18:14
Official
Hi Barry,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
BS
Barry S's updateReviewer Update
15 Sept 2022, 18:19Thank you guys, hellopeter was my last resort as i received no resort from mychat despite the representative informing me the query had been escalated ( babalwa) dstv call centre also confirmed call back. No response from either
BS
Barry S's update15 Sept 2022, 18:19
Reviewer Update
Thank you guys, hellopeter was my last resort as i received no resort from mychat despite the representative informing me the query had been escalated ( babalwa) dstv call centre also confirmed call back. No response from either
BS
Barry S's updateReviewer Update
15 Sept 2022, 19:24Good Day, please advise why installer is unable to attend to jobDStv: Installation for ref no. 9B7WQD is scheduled for 13 Sep 2022 Before 05:00 PM with Volcanik Television. Track your installation: https://bit.ly/3LHK1ml
BS
Barry S's update15 Sept 2022, 19:24
Reviewer Update
Good Day, please advise why installer is unable to attend to jobDStv: Installation for ref no. 9B7WQD is scheduled for 13 Sep 2022 Before 05:00 PM with Volcanik Television. Track your installation: https://bit.ly/3LHK1ml