1 reviews | Active since Feb 2021
2 years Explora price lock contract over billed until its expiration date.
I have been on an explora price lock of R499 for 2 years since 2020 November.. My last payment was supposed to be in November of 2022. I had so many issues with my account especially after I signed in for this explora contract. Fortunately I completed my contract of 2 years even though I have always been billed higher to my contract. My main issue is the terms of the completed contract.. I am supposed to go back to my old package of compact without being charged R100 extra for the PVR.. but wen I check my account nothing has changed.. I'm stil being billed the same even aftr I completed my contract.. DSTV multichoice please look into this matter and sort out my billing.. and credit me for all this months I have been paying more than my price lock contract.. i wil be going forward with this matter to my attorneys as this is a complete brigde of contract if this matter is not attended to.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
