2 Years after cancellation I am being harassed (By SMS) for money I apparently did not pay in August 2015. But MultiChoice can not provide a Statement indicating this

<p>1. In August 2015 I cancelled my subscription to MultiChoice</p> <p>2. In June 2017 I received an SMS informing me that my account has a R635 outstanding and has been handed over. This is the first I have heard from MultiChoice in 22 Months, not an email, a phone call or SMS in 22 Months.... they just hand you over and threaten you.</p> <p>3. When I received the SMS I immediately logged on to the MultiChoice website where it indicates a 0 Balance Box Office and Amount to Pay on Main Account 0. I have taken screenshot of proof of this</p> <p>4.I requested statements or detailed transaction history from June 2015 to current, and all I get is statements starting at September 2015 with someone writing in the body of the email some explanation of transactions that took place.</p> <p>What I requested via email is a system generated Statement / Detail Transaction history that is not manipulated by someone in the body of an email</p> <p>I am desperately trying to get to the bottom of this problem. If I made a mistake, I will gladly correct it, but to expect your customer to pay you after 22 months is very suspicious.</p> <p>Lastly. I am putting this on Hello Peter because is this not just a last witch hunt to recover the R22 Million fine they were slapped with for anticompetitive behavior ?</p>