1 reviews | Active since Aug 2016
2 Weeks for change of ownership
<p>i have sent over 5 requests to change the ownership of a DSTV decoder this is my first pmonth as a client and i have experenced nothing but horrible service from day 1 i have been on the phone countless times with this service provider from tracking my decoder to activating my service and now i have sent over 5 requests with the supporting documentation for a change of ownership on a second device i have in my house i can not believe that this is how such a big company can treat new clients</p>
Dear Jasen van der Merwe
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Jasen van der Merwe
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Jasen Van Der Merwe
We fully understand the frustration and irritation that you may be experiencing in waiting for long periods of time, and in trying so many times to get resolution from us.
We are having technical problems with processing the change of ownership. The matter has been referred to our technical department for urgent assistance. We will provide feedback as soon as the change of ownership has been done.
Regards
Elna
Dear Jasen Van Der Merwe
We fully understand the frustration and irritation that you may be experiencing in waiting for long periods of time, and in trying so many times to get resolution from us.
We are having technical problems with processing the change of ownership. The matter has been referred to our technical department for urgent assistance. We will provide feedback as soon as the change of ownership has been done.
Regards
Elna
Dear Jasen Van Der Merwe
Thank you for taking our call.
As per our telephone conversation, we confirm the change of ownership has been done and the PVR decoder has also been activated on Xtraview as requested.
Regards
Elna
Dear Jasen Van Der Merwe
Thank you for taking our call.
As per our telephone conversation, we confirm the change of ownership has been done and the PVR decoder has also been activated on Xtraview as requested.
Regards
Elna