PN
Peter N

1 reviews | Active since May 2021

02 May 2021, 23:32

2 point installation

I am disgusted by MultiChoice, after making several calls to their call centre only to be told that my problem will be escalated to the finance department.

In 2019 I signed for the black friday promotion of 499 for compact explora installation and never had problems. In 2020 I signed for the same promotion but I am charged extra 160 as 2 point installation.

I tried all their contacts to try and resolve my issue with no success. I am just waiting for the contract to expire and cancel all my subscriptions with Dstv.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 May 2021, 09:01
Official
Hi Peter Noge, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team

Best regards,