1 reviews | Active since May 2014
2 months passed and no rFeedback from DSTV
I find myself here again for the 3rd time complaining about the ****ty customer service of DSTV.<br> <br> I first complained in Jan then in Feb & its now March. 48 Hours is long gone so I don't know when DSTV plans of getting back to me. <br> <br> I always get a reply saying you are still investigating my complaint but this is not a ****** scene so I don't see what is taking so long. All you have to do is listen to the recordings & get to the point of the issue.<br> <br> I have read most of the recent complaints from other customers & I realized that its not only me, in general you guys seem to lack communication skills which is hard to believe considering that you are such a huge company.<br> <br> I pay money for your service, you are not giving me free viewing so I think I have a right to be answered.
We would like to sincerely apologise for the delay and any inconvenience caused.
We tried to contact you on your mobile number provided, however your calls goes to voice message we left a message.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, we tried to search for your details with information provided and could not find your account details.
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We would like to sincerely apologise for the delay and any inconvenience caused.
We tried to contact you on your mobile number provided, however your calls goes to voice message we left a message.
Kindly provide us with your MultiChoice customer, smart card or identity number in order for us to attend to your request. We regret the inconvenience caused, we tried to search for your details with information provided and could not find your account details.
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
