2 MONTHS I AM STILL WAITING FOR HELP

HI, ON 22 SEPTEMBER I WROTE A COMPLAINT REGARDING ONE OF YOUR SO CALLED AUTHORISED AGENCY. IN SHORT, I HAVE SUFFERED A LOT OF STRESS, INSTEAD OF HELPING ME WITH A 1 YEAR EQUIPMENT GUARANTEE, I WAS INSULTED LIKE A STUPID. MULTICHOICE PROMISED TO RESOLVE MY QWUERY, TODAY MARKS 2 MONTHS SINCE I WAITED. I HAVE 3 DSTV ACCOUNTS WITH YOU, BUT YOU ARE TREATING ME LIKE A STUPID.<br> <br> AFTER WAITING SO LONG FOR HELP I PAY FOR, I TOOK IT TO MYSELF TO LOOK FOR AN INSTALLER WHO ASSISTED ME, I BOUGHT A NEW LNB BECAUSE YOU AGENCY GAVE ME AN OLD LNB TO ROB ME, AND IT WAS RE-INSTALLED, I PAID A WHOOPING R950 TO FIX AN EQUIPMENT UNDER WARRANTY BECAUSE I COULD NOT WAIT FOR 2 MONTHS WITH YOUR EMPTY PROMISES. <br> <br> I NEED MULTICHOICE OR THE AGENCY TO REFUND THAT MONEY ASAP, I AM PREPARED TO FIGHT THIS TIME. I WILL WAIT FOR YOUR SPEEDY RESPONSE WITH ACTION THIS TIME. YOUR CUSTOMERS ARE LOYAL BUT ALL THEY GET IS BAD TREATMENT, MISINFORAMATION AND LIES.<br> <br> ENSURE THAT THIS TIME WHEN YOU RESPOND YOU ACTION OTHERWISE I GIVE YOU 3 DAYS. I NEED THAT MONEY REFUNDED ASAP.