2 months after purchasing the explora, no delivery

Hi,<br> <br> I ordered the Explora two months ago and I took the R799 monthly option which was approved. The debit order for this account already gone through for the past two months but I the Explora still has not been delivered to me. I have called numerous times and even escalated the matter but still no delivery, no feedback or explanation on why it is taking this long. <br> This is completely unprofessional and a breach in contract. Completely irritated and angry with Multichioce lack of urgency, my patience can only go so far.