2 faulty Explora's sold within 2 weeks

I bought an explora at Game MIdrand on 25 November, after a week the decoder was giving me problems, it was very slow, couldnt watch any of my recorded videos or on demand, took over a week with the DSTV social media guys trying to help, they eventually suggested that I should take it to the dstv shops, the decoder was found to have a hard drive problem, went back to Game which took almost an hour of time i didnt have because I didnt have a receipt. Anyway I got the new decoder set it up and a couple of days later I was back at the same thing, decoder wants to be formatted, has a faulty hard drive, been formatting for the past 3 days, but it doesnt format. <br> <br> This is very disappointing, I dont have 2 hours to waste on going to the shops to get them to give me a new decoder which takes the whole day to set up from the DSTV side. <br> <br> I'm not willing to go back to game to be given another faulty decoder, so I suggest you send someone to bring me a decoder, or you talk to the DSTV shop in Midrand to give me another decoder, I'll give them the one I have, I can drive there. <br> <br> Also, you'll have to sort out this billing error, I cant pay for the weeks where I didnt have an explora <br> <br>