AN
Antonie N

1 reviews | Active since Sept 2013

10 Feb 2015, 09:26

2 Areas No stock

Good Day<br> <br> I am very disappointed. My PVR Decoder is faulty and was tested by one of the agents and confirm as faulty.<br> <br> I am currently live in Sabie Mpumalanga. Thre is no agency in my town. I drove to Burgersfort where I tested it 85Km far and back. it means 170 km just to here that there is no stock available<br> <br> Then the following day I drove to Lydenburg 60 km and back 120 km just to hear that there is no stock available to replace my decoder.<br> <br> Yes my decoder is insured by you but it is very unprofessional by your guys for not having stock.<br> <br> I don't want to drove again somewhere I ask now for a delivery at my home. I put of my signal currently because I can't watch television.<br> <br> please attend to my query<br> My regards<br>

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2015, 12:15
Official
Hello Antoon007,

We apologise for the inconvenience caused. Please be advised that we have tried to contact you on your mobile and office numbers on your account, however there is a technical problem with your lines.


Please refer to your personal e-mail address with information of other agencies in your area where your decoder can be swapped.

Regards

Nesta