***2

Multichoice provides very bad service. They are pathetic, it is because they are a monopoly, that is why they act like this. In March I phoned Multichoice to cancel Showmax and Netflix, the person that assisted me said it is done, she has escalated the matter and as from April I will pay R699, In April my bill came back saying R1200 and some odds, I paid the R699 I agreed when speaking to the lady in March, same thing happened in May, my bill came back saying R1400 and some odds, I still paid R700. The only thing I asked that lady was the internet package, she said she will have to cancel my package to check how much will that charge. I did'nt ask for cancellation of my package. I just asked how much can internet package be. Since April, my dstv package has been going through blockage, then I call, they unblock. I ended up going to the branch in Randburg and spoke to Nonkululeko Nkabinde, who promised to follow up to ensure this matter is sorted out. I went there last week beginning. To this day, they have not done it. My account number is ***2.