ðŸ˜ðŸ˜ðŸ˜ðŸ˜
If this is how you treat your loyal customers, it is not good at all. How can you charge a person premium and compact at the sane tym on one decoder.
Today you decided to disconnect my decoder knowing very well I paid the subscription. I called your call centre on Thursday and i was told tht it was system error which was keep on wrongly chargin me. Can you please fix your systems and reconnect asap
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Replies (2)
DStv (MultiChoice)'s replyOfficial
01 Sept 2024, 11:52Hi Andile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 Sept 2024, 11:52
Official
Hi Andile,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
's updateReviewer Update
03 Sept 2024, 13:31So i was told yesterday that my issue is escalated to Finance department which the department took forever to resolve the issue. Now i have no connections, the only access i have now is Chanel 100. Wow what a service from this companyðŸ˜
's update03 Sept 2024, 13:31
Reviewer Update
So i was told yesterday that my issue is escalated to Finance department which the department took forever to resolve the issue. Now i have no connections, the only access i have now is Chanel 100. Wow what a service from this companyðŸ˜