16 Days later still no allocation of monies paid

Item: DStv (MultiChoice)
Rating: 2
Author: Gwynneth B

I paid Box office monies 16 days ago to Box office, the same time as DSTV subscription. The subscription reflects on my account, but not the box office money. I have even emailed the customer care dept proof of payment and still no allocation of money. How is this possible???? Can anybody attend to this matter. I think NetFlix is now a good option and no longer DSTV

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

17 Mar 2016, 13:33

Hello Gwynn,

Please accept our apology for the delayed response and the inconvenience caused in this regard.

We have forwarded a response to your personal email address. Kindly respond with the required information.

Thank you for taking your time to contact us.

Should you require any further assistance, please don't hesitate to contact us.

Please use one of the following communication channels below for assistance:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

DStv (MultiChoice)'s reply17 Mar 2016, 13:33

Official