110 MINUTES OF COMPLAINING and IRRITATION

Item: DStv (MultiChoice)
Rating: 2
Author: BARBARA V

DSTV was installed in my unit on 9 December 2015 and I made an eft payment on 10 December 2015 for the prorata payment for December and gave my banking details for debit order for future payments. From 10 December until today I have been disconnected 4 times because of \non-payment". I have sent proof of payment by email to addresses given to me"

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Replies (1)

DStv (MultiChoice)'s replyOfficial

14 Jan 2016, 10:08

Hello barbaravetter,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply14 Jan 2016, 10:08

Official