11 years plus still no real service

Item: DStv (MultiChoice)
Rating: 1
Author: Vanessa M

i have paid the same amount that i pay monthly but im disconnected it has been 4 days no one is getting back to me , such disgusting service If you dont want our money tell us , being loyal here imagine when smart Tv boxes are out there

Kindly get back to me as i'm aggitated , no one in your call centre , cahtbot all these non humans can assist , this is terrible , i have been with DSTV over 11 years and tghis is how we are treated

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

11 Sept 2023, 19:12

Hi Vanessa,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply11 Sept 2023, 19:12

Official

Hi Vanessa,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

Vanessa M's updateReviewer Update

11 Sept 2023, 19:14

Kindly sort this out today
R100 airtime later the whole weekend with this same issue , i have paid what i had agreed i would afford which is R900 and i paid just that

Vanessa M's update11 Sept 2023, 19:14

Reviewer Update

Kindly sort this out today
R100 airtime later the whole weekend with this same issue , i have paid what i had agreed i would afford which is R900 and i paid just that