100% not user friendly DSTV now app

The DSTV now App is completely u s e l e s s - I have tried loading it more than 10 times - still not able to use it<br> <br> Your call centre gave me an email address to send my technical query to regarding the DSTV app - ie: [Email Removed] - surprise surprise - it doesn't work - just like the DSTV app does not work.<br> <br> I have downloaded this at least 10 times to my Samsung S4 and the app either tells me my password or username or email is not valid - which is absolute r u b b I s h because speaking to your call centre this morning all details on my profile on the [URL Removed] website are 100% correct.<br> <br> My username, email and password - obv if your technical department actually makes the effort to get hold of me I will discuss this with them<br> <br> Soooo - what the heck is the problem?<br> <br> And if the situation is not i r r i t a t i n g enough - us as customers of Multichoice are not able to discuss these technical issues with the technical department - but have to send an email (which bounces back) and therefore wait and wait and wait for this app and its issues to be resolved!!!