10 calls later and still disconnected
<p>Ive called dstv since 10 am, trying to make payments and reconnect. Their app had problems, their online service had problems. R1089 later and more calls, no reconnection, im told to make a further 345 payments for a package and request reconnection. 10 calls and R1400 odd later, and all day mind you! Ive still got no connection!!!! </p>
Dear Nadine Naidoo
Thank you for taking your time to contact us.
We acknowledge receiving your enquiry, we will look into it and provide feedback as soon as possible.
Regards
MultiChoice Team
Dear Nadine Naidoo
Thank you for taking your time to contact us.
We acknowledge receiving your enquiry, we will look into it and provide feedback as soon as possible.
Regards
MultiChoice Team
Dear Nadine
We could not get hold of you today to discuss your query telephonically.
It was also not possible to access your DStv account with the details provided.
For further assistance, kindly provide us with the following:
· MultiChoice customer number or identity number.
· The decoder number and smartcard number.
Kind regards
Dinah
Dear Nadine
We could not get hold of you today to discuss your query telephonically.
It was also not possible to access your DStv account with the details provided.
For further assistance, kindly provide us with the following:
· MultiChoice customer number or identity number.
· The decoder number and smartcard number.
Kind regards
Dinah