1 reviews | Active since Nov 2017
1 year later
I phoned to cancel my account November 2016. Now I have been handed over and Dstv has been no help and their debt collectors don't seem to care that it is a mistake on Dstvs side... they have phoned my work and colleague to contact me... I have tried to phone, sent a message on the website and even tried Facebook. What else do you want me to do.
Dear Pricellia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Pricellia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Pricellia Munthri
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Please be advised that we have corrected the billing on your account and adjusted it accordingly. We have escalated your account to our De Listing department to update our records and clear your name on ITC.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Dear Pricellia Munthri
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
Please be advised that we have corrected the billing on your account and adjusted it accordingly. We have escalated your account to our De Listing department to update our records and clear your name on ITC.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,