1 week that my DSTV service has been disconnected

It's been 1 week and 1 day that my DSTV service has been disconnected. After last week Wednesday all my services were disconnected, for no reason. In the last week I have spoken to seven maybe 8 different call center consultants. My problem has been escalated 3 times. Last night the supervisor told me that when a problem is escalated it takes 24 hours to get resolved. On Monday night the first escalation was lodged and I was told that the supervisor (Lebugang) would call me back by 7pm - I am still waiting for the call. I called back at 8pm to see what was going on and another call center agent (Ayavuya Mfenyana), who had a serious attitude and on some power trip, told me that he can't help and that he worked alone and that there are no supervisors at the call center. Last night I was told again that the problem would be escalated, and that the issue would be resolved in 24 hours.<br> <br> I think, for the premium that I pay DSTV / Multichoice the level of service is totally pathetic and to wait for over a week to get this issue resolved is completely ludicrous.<br> <br> If DSTV / Multichoice can not resolve this issue by Friday, then credit my bank account and take back your stupid Explora...