1 sheet of paperwork is waaaay to complicated to be bothered keeping a client!

Item: DStv (MultiChoice)
Rating: 1
Author: Karen S

So after 2 months, multiple calls and emails, it appears one can not even do dstv job for them! A simple sheet of banking details change is waaaaaaay to complicated for these fools. And now they wonder why they loose clients... Apparently that thought process is also waaaaaaay too complex. Don't even bother signing up for dstv they will just traumatise you and their service is atrocious!

Helpful (0)

Replies (4)

DStv (MultiChoice)'s replyOfficial

16 Oct 2021, 08:17

Hi Karen Surridge,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

DStv (MultiChoice)'s reply16 Oct 2021, 08:17

Official

Hi Karen Surridge,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Karen S's updateReviewer Update

20 Oct 2021, 12:03

so for how long will you be attending to this??????

Karen S's update20 Oct 2021, 12:03

Reviewer Update

so for how long will you be attending to this??????

Karen S's updateReviewer Update

22 Oct 2021, 15:17

and still no response and no contact... so what now? apparently you don't want clients?

I would have dropped DSTV like a hot potato ages ago, but my mum (the elderly person against whom you are discriminating and are indirectly victimising) likes to watch the news!

Karen S's update22 Oct 2021, 15:17

Reviewer Update

Karen S's updateReviewer Update

26 Oct 2021, 15:19

still F*ckall!

Karen S's update26 Oct 2021, 15:19

Reviewer Update

still F*ckall!