ST
Stefan T
1 reviews | Active since Jul 2011
28 Aug 2023, 10:32
1 month no fibre 🤬
It's been 1 month since my fibre application was approved. It took over 3 weeks to get the router delivered. I still cannot connect as now they say that my fibre account is not activated yet. What is the problem? I've been contacting Dstv with nothing but empty promises and escalations. What a bunch of nonsense where the customer has to track every step. This process has cost me more money, energy and time. Who is going to assist me?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
28 Aug 2023, 11:19Hi Stefan
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply28 Aug 2023, 11:19
Official
Hi Stefan
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Stefan T's updateReviewer Update
29 Aug 2023, 17:42Nobody from DSTV has bothered to call me regarding my issue. Thanks a lot for the awesome customer service. It's been a month and no one cares. I've been phoning daily with empty promises and constant lies.
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Stefan T's update29 Aug 2023, 17:42
Reviewer Update
Nobody from DSTV has bothered to call me regarding my issue. Thanks a lot for the awesome customer service. It's been a month and no one cares. I've been phoning daily with empty promises and constant lies.