AC
Ana C

1 reviews | Active since Dec 2012

05 Jun 2023, 11:16

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Good day all ,

Trust all is well, Account number ***0 last payment for the amount of R355.00 was on 11 May 2023 . I called in today and requested a paid-up letter only to be advised that my account is under investigation ( Status reads: Faruadelntly ). I was receiving calls from your collections department requesting payment which I had paid in full.

I have 2 active overdue accounts reflecting on my clear score one ending 8122 which I think was incorrectly added to my account.

Can I Please have a paid-up letter for both of my accounts?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jun 2023, 11:32
Official
Hi Ana,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team