1 reviews | Active since Oct 2019
***********!
This is the worste service ever. The people working for Multjchoice cannot even assist a client. I subscribed for the streaming package of R369 a month. And this I pay monthly on the 12th.... the agents cannot allocate the payments in time. Then I get notified that my account has been suspended. And a penalty amount is loaded on my account. It is NOT my fault the accounts department is *********** of allocating payments. And they refuse to reverse the penalties. I am not paying for something that is NOT my fault. My debit order gets paid the 12th of every month, yet every month is a battle, as Multichoice disconnects my account. Adds penalties. This is *****. You cannot disconnect an account that is paid because your accounts is up to ****. My account is current over R450 due to multichoice just adding penalties as they wish. And their sad excuse is they cannot reverse it. This is B.S. I want my accou t fixed. And whoever authorizes the cut off to clear this out with accounts before just switching off paying customers. Cut accounts that are months behind. I want this fixed. Or I will post this all over the media.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
I will confirm in due course. What is the guarantee that this will never happen again? as this was the second or thrid time it has happened?
I will confirm in due course. What is the guarantee that this will never happen again? as this was the second or thrid time it has happened?
