0% service from Multichoice

<p>We have not received our Mnet magazine on time for months</p> <p>We email them on the 21st of the month to remind them to send it to us</p> <p>Still it is not on time We receive it in the middle of the month</p> <p>We have escalated our complaint and the service consultants call and make empty promises- The promise to call back the same day, yet we are still waiting for any feedback</p> <p>How can we bring it to the attention of Multichoice/DSTV that their system is not working ?</p> <p> </p>