***0 please allocate my R180 to my account im begging you. I used a wrong reference number when i pay (***)

My account ***0. I paid my account on the second of march a i used a wrong reference number reference number. Im always disconnected. I hve nit watched tv thid months but i have e paid. Always when i call dstv to tell them to allocate the payment to my account they only reconnect my services for ir a day. And every time im disconnected there is an added 50 rands reconnection fee. From R140. Now i am on R258. Just because no one want to allocate my payment to my Account or they dnt know how

I even mailed my bank statement together with proof og payment to *** but no one is intetested. I f i could i was gonna try to get my 180rands back but the bank will not help. I am so angry with dstv